It is important that you read this refund policy carefully. You should familiarise yourself with the terms of this refund policy prior to your application or purchasing any services.
If you have any questions we suggest you contact us before you pay the application fee – and we can review and check your application for free.
Application fees are non-refundable and required to process your application. The application fee covers the cost of reviewing your application, submitting your application, preparing your admissions letter, JW202 form for student visa and mailing it to you in your home country, among other costs.
Please note that application are normally processed within 3 working days, but may not be processed for one of the following reasons:
– 1) The application deadline for the program has passed,
– 2) The program is full and not accepting new applications,
– 3) The program has been cancelled by the University and no longer accepting students
– 4) We do not have all the required documents or information from you to proceed.
In the case that your application has not been processed successfully for one of the above reasons, we will inform you immediately and we will suggest other programs that you can apply for.
Within 14 days of paying the application fee and if conditions 1, 2 or 3 is met, you can request that your application fee can be counted as credit towards your application to another program.
For other instances your application fee is not refundable, but may be refunded in some instances, at the sole discretion of China Admissions. You may submit a refund request within 14 days. In this case please inform us immediately by completing the refund request with: your name, program applying for, date of payment, reason for refund request, to firstname.lastname@example.org.
Eligible refund requests are processed via PayPal, or credit card within 30 days after the request has been made. There may be transaction charges arising upon processing a refund which shall be borne solely by the applicant and which will be deducted from the final amount to be refunded. It can take 5-10 days for the refund to appear on your account.
If you have any questions or comments about this policy, or about our service in general please contact us at email@example.com. We are always looking for ways to improve the user experience. You can also leave us feedback here.